Frequently Asked Questions
How is the quality checked before shipment?
Before delivery, we perform size measurements, data verification, machine testing, and package inspection. A qualified certificate is affixed to every unit.
What are the packaging options?
Small models are typically packed in cartons. Larger models and sea shipments are packed in wooden boxes with plastic film to prevent damage during transportation.
What is the expected delivery time?
Delivery time depends on quantity. For 1-3 sets, it takes about 7 working days. For 10 sets, it takes approximately 15 working days. Shipping is available via sea, air, or train.
What kind of warranty is provided?
We provide an 18-month warranty for the drive system. With normal maintenance and correct operation, the units typically serve for more than 3 years without issues.
Can the equipment be installed on a truck?
Yes, our units can be installed on trucks. Please provide your truck model or hydraulic system oil flow specifications for compatibility confirmation.
What are the payment terms available?
We offer flexible options including bank transfer or credit card. You can pay 50% in advance and the remaining balance before delivery.